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Support
Bamboo Player Support
Support information for Bamboo Player on Mac, iPhone, iPad and Apple TV.
About the app
Bamboo Player is a multimedia and IPTV player designed for Apple devices. It supports local files, streaming sources, M3U playlists, M3U8 and Xtream-based workflows, with iCloud sync across compatible devices including Apple TV.
Common support topics
Playback support: Bamboo Player is built to handle common formats such as MKV, MP4, AVI, MOV, M4V and TS, with broad and reliable support for IPTV and streaming too.
Sync support: iCloud can synchronize playlists, favorites, history, settings and continue-watching data across supported devices.
Offline viewing: Downloaded content can be managed directly in the app for cleaner offline playback.
Before requesting help
- Make sure your app is updated to the latest version available in the App Store.
- Check that your playlist source, file path or network stream is still valid.
- Verify that iCloud is enabled if you expect sync across devices.
- Restart the app after changing source credentials, permissions or network conditions.